HOW TO APPLY
Apply in Less Than 10 Minutes
Our online application makes it easy to take your first step in securing your new apartment. The online application can be completed in about 10 minutes and is online through our application portal. Just click “Apply Now” on the website to get started!
Applications are typically reviewed and approved within 24-48 hours. The turnaround time is largely dependent upon the resident and his/her guarantor completing their applications.
The application is not considered complete until the resident, and the guarantor have completed their portions. The steps below outline what you can expect from the application.
Who can live at this community?
Here at Terrapin Row, we want everyone to feel at home! Anyone who meets our qualification guidelines and passes the screening process can live in this community. To live here, you do not have to be a student or affiliated with any university.
What are the qualifications?
Any person requesting to live in our community will need to pass a criminal background and rental history screening and meet our income and credit requirements. The minimum income requirement is 3x the monthly rental rate of the floor plan you requested. If you do not meet these requirements, do not fret, we have many options to help you get approved. The specific options available to you will be based on your screening results and range from adding a guarantor to co-sign your lease, getting approved with The Guarantors, or even paying a higher deposit.
How do I reserve an apartment home?
You must complete an application, sign a lease contract, and pay any applicable upfront fees to reserve an apartment home. Availability for housing is limited and will fill up very quickly, so don’t wait to lock in your rates and floor plan.
How To Apply
01. Create an Account
You will start by selecting your lease term and floor plan. If you already have future roommates in mind, be sure that everyone selects the same floor plan when applying. You will then create an account that will be used for the application, online lease signing, and your future Resident Portal access. Your login can also save your progress so you can log back in to complete your application or check its status.
After confirming your floor plan and lease term, you will be asked if there are any add-ons to your application, which include parking, pets, and renter’s insurance. Some communities charge for parking and have limited parking availability, so these spaces must be reserved in advance as part of the application. All residents are required to carry renter’s insurance per the terms of the lease agreement. We offer a low-cost renter’s insurance program for residents who do not confirm their renter’s insurance following move-in.
03. Personal Info
The personal information portion of the application will ask for your contact information, current address, and any information relevant to your residency in our community, like your vehicle information or pet registration. We will also ask for a copy of your ID to log in electronically on your profile. This helps ensure no fraud is committed as part of the online application and allows for a reference check when keys are distributed.
The questionnaire is to provide us with some more information about you! This helps inform the types of resident events we host and ensure appropriate roommate matching if you do not already have roommates in mind. Answer the drop-down or multiple-choice questions to give us more insight into your academic focus, study habits, and social life.
Most future residents require a guarantor to serve as the financial guarantee on their application. Guarantors are like co-signers whose income is used to meet the qualification standards for your application to be approved. On the application, you’ll have the ability to add the name and email address of your guarantor. If you plan to qualify with your income, you can enter your employment information on the application and upload a copy of your income verification. Please note that we do not accept student loans as income verification.
We will also ask for emergency contact if we need to contact someone on your behalf regarding your well-being. This will include their name and contact information and confirm whether or not the individual listed has access to your unit.
When can I apply for housing?
We begin accepting applications up to 1 year before your desired move-in date. Leasing for the upcoming school year begins in the fall of the current year, with the best rates available at the start of leasing. As a future resident of West 20, you’ll release a bed space in your selected floor plan and be placed in a unit and bedroom closer to your move-in date.
We can also accept applications for immediate move-ins at any time. Follow our social media pages and submit a guest card to get the most up-to-date information on available lease terms and apartment homes for rent.
How long does it take to get approved?
Once your application is submitted, it will take anywhere from 4 business hours up to 2 days to receive your screening results. Once your results are in, we will reach out if any other steps are needed to approve you. We will send you the lease contract within 24-48 business hours if your results are fully approved. Remember, your apartment home is not reserved until all parties, including the property manager, sign your lease.
What is a guarantor?
A guarantor acts as a co-signer and financial supporter of the lease contract. This person must meet the income and credit requirements from the qualifications above to be approved. The guarantor on the account will also sign the lease contract and have access to the resident portal to make payments and manage the resident account. The guarantor is equally responsible for all terms of the lease contract.